Structuring tool, not legal advice. Ratio helps you prepare — your notes stay private and a solicitor gives the advice.
Noise, boundary, shared-wall, or anti-social-behaviour dispute. We structure your incident log, the relevant law, and the council-and-mediation steps to try before any court claim.
Or pick one:
Free and confidential. No legal knowledge needed.
The most common neighbour issues people bring to Ratio.
Composite cases drawn from common neighbour matters. Names changed; facts representative.
Next-door renovation parties running 10pm–2am five nights a week; council warnings repeatedly ignored.
OutcomeDiary, decibel-meter readings and council reports structured for a statutory-nuisance application under s.82.
Neighbour rebuilt a shared fence 40cm inside Omar’s registered boundary and planted leylandii along it.
OutcomeTitle plans, surveyor report, and pre-and-after photos organised into a boundary-dispute file ready for mediation.
Builders knocked through a shared wall without serving a Party Wall Notice. Cracks appeared in her plaster.
OutcomeRatio flagged the missing notice and organised her structural photos + surveyor quote for a party-wall surveyor appointment.
1–2 hours at first appointment
15 minutes of preparation
The statutes, limitation periods, evidence, and pathway you need to know.
Statutory nuisance
Party wall disputes and surveyors
Property boundaries and registration
Community protection and anti-social behaviour remedies
Attempt to resolve directly with the neighbour
Community mediation or professional mediation service
Report to local authority (noise, anti-social behaviour, statutory nuisance)
Formal legal letter if informal resolution fails
County Court claim for nuisance, injunction, or damages
Knowing the common defences lets you collect the right evidence early.
Neighbours may argue their use of property is within normal bounds
How to answerDiary of incidents with dates, times, and impact. Recordings or photos where appropriate
In boundary disputes, each party may have different interpretations
How to answerTitle deeds, Land Registry plans, and surveyor's report
Neighbour may have formal approval for building works
How to answerCheck planning portal for application details and conditions
Talk to The Usher, or jump straight into structured intake.
Ratio asks plain-language questions in the right order. At the end you get a matter file with your facts, parties, timeline, evidence, and the legal framework — ready to take to a solicitor. It is not legal advice.
Or pick one:
Free and confidential. No legal knowledge needed.
Only for crimes (harassment, criminal damage, assault). Civil nuisance, boundaries, and noise complaints go to the council or the civil courts. Ratio helps you route to the right place.
Courts expect it. Pre-Action Practice Direction requires reasonable attempts at ADR — mediation failure isn’t fatal, but refusing outright can hurt your costs award.
Under the Party Wall Act 1996, certain works on a shared wall or within three/six metres of a neighbour’s structure need two months’ written notice. Skipping it makes the works unlawful.
Yes up to the boundary, but you must offer the cuttings back — they’re the neighbour’s property. Ratio flags the finer points (TPOs, conservation areas).
Hugely. Contemporaneous dated entries with times, decibel levels, and impact are what turn a grumble into a legal file. Ratio gives you the exact fields to capture.
Free to begin. No account required. Most clients complete their file in about 14 minutes.
Or pick one:
Free and confidential. No legal knowledge needed.
Safeguarding support is built in — if something urgent comes up we flag free help (Shelter, Samaritans, 999) before anything else.